More Information
It is not necessary for you to call to have a pending issue resolved. A claims representative will contact you by phone or email for additional information. Continue to file your weekly certifications.
For more FAQ and information on unemployment insurance, visit the Idaho Department of Labor's blog idaho@work.
Need additional help?
If you were unable to find your answer using the FAQs above, you may contact a claim specialist.
Click to Chat
Click to chat is available Monday to Friday from 8 a.m. to 5 p.m. Mountain Time.
(208) 332-8942
For questions that need immediate attention. Hours are Monday to Friday from 8 a.m. to 5 p.m. Mountain Time.
Email a Claim Specialist
For questions specific to a claim, you can send an email. The Department will respond within two business days.