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People Making
A Difference!

Idaho
State Government

Idaho
Judicial Branch

P.O. Box 83720
Boise, ID 83720-0101

WEBSITE:
http://www.isc.idaho.gov/

EMAIL:
hr@idcourts.net

Non-Classified Opening

IT Systems Analyst (I/II)

Non-Classified Classification

Idaho Supreme Court

Open for Recruitment: January 11, 2018 - January 25, 2018
Announcement # NONCLS056032
Salary Range: $45,000 - $65,000 Annually (DOE ) -Plus Competitive Benefits!

Location(s): Boise

SPECIAL NOTIFICATION:  This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.

General Position Summary:

The Idaho Supreme Court is seeking a technical, highly motivated, experienced candidate for the IT Systems Analyst position to coordinate multiple systems and technologies in support of Idaho's courts. The IT Systems Analyst will be responsible for assisting in the design, implementation, and maintenance of Microsoft Windows servers in support of the Court's transition to the new case management system. This position will assist with server administration to ensure the health and availability of the Court's transition to the new case management system. This position will assist with server administration to ensure the health and availability of the Court's server infrastructure and will also assist with Virtual Machine (VM) administration, network, printing systems, storage systems, courtroom audio systems, backup technologies, and other technology platforms or applications as assigned. The IT Systems Analyst performs various hardware and software troubleshooting tasks as necessary to ensure satisfactory performance and maximum effectiveness of court systems. The position reports to the IT Manager, Infrastructure and Operations.

Major Duties and Responsibilities: (The examples provided do not cover all the duties which the incumbent in this position may be required to perform.)

  • Plans, acquires, installs, configures, and maintains a variety of server and PC operating systems including server and PC hardware, memory, controllers, redundant array of independent disks (RAID) settings, disk drives, and power supplies
  • Monitors performance of all systems, and conducts server and PC platform tuning
  • Tests and installs upgrades and patches for servers and PCs
  • Creates and maintains a patch update and anti-virus schedule
  • Maintains virtual server systems
  • Troubleshoots and maintains all court servers and PC’s including physical and virtual servers
  • Conducts initial troubleshooting of LAN/WAN switch and router problems
  • Maintains standards of operations and systems security consistent with court policy
  • Plans, develops, and implements folder and directory changes/updates
  • Adds, deletes, and modifies user and group accounts and assigns proper security rights
  • Monitors system utilization and recommends/implements system enhancement solutions
  • Adds, deletes, and modifies network printing resources
  • Maintains printing and scanning systems and troubleshoots printing issues
  • Installs, tests, and configures firmware updates
  • Works with users on printer driver configuration
  • Works with court personnel to implement existing and new software programs 
  • Provides budget information for future hardware and software additions or enhancements
  • Plans, coordinates and conducts hardware and software rotation cycles 
  • Develops and writes procedures for installation, configuration, and use of court hardware and software
  • Maintains service logs and monitors service agreements, warranties, and site licenses
  • Creates user access groups and assigns appropriate access rights
  • Creates and monitors Internet access and usage, and prepares usage reports for management 
  • Configures, implements, and troubleshoots court voice recording system hardware and software
  • Manages network and user files
  • Performs system backups and restores
  • Maintains network security and user access
  • Monitors storage system performance and usage
  • Configures systems for growth
  • Troubleshoots and maintains backup systems
  • Performs other duties as assigned    

Minimum Qualifications:

Education and Experience:

  • Bachelor’s degree in Computer Science, Computer Information Systems, or a related field or an equivalent combination of education and experience
  • IT Systems Analyst I requires a minimum of 2 years of experience in systems software, hardware, system analysis, design, programming or network (voice/data) implementation
  • IT Systems Analyst II requires a minimum of 5 years of experience in systems software, hardware, system analysis, design, programming or network (voice/data) implementation
  • Formal training or experience installing, configuring, administering, and maintaining VMware and Microsoft Windows server operating systems preferred   

Knowledge, Skills and Abilities:

  • Knowledge of the installation, maintenance, and operation of server and PC hardware and software including servers, storage area networks (SAN), tape libraries, and printing systems
  • Knowledge of operating systems such as Windows, Windows server and VMware as well as Linux and Unix
  • Knowledge of Citrix system
  • Knowledge of backup systems and software
  • Knowledge of enterprise applications, document imaging and antivirus software packages
  • Ability to work independently
  • Ability to communicate effectively verbally and in writing
  • Ability to match system solutions to specific user requirements and functions
  • Ability to follow complex verbal and written instructions
  • Ability to detect and define obscure problems and propose feasible, cost-effective solutions 
  • Ability to write, read, and interpret flow charts and other documentation
  • Ability to display an attitude of cooperation and work harmoniously with all levels of court employees, the general public, and other organizations
  • Ability to complete assignments in a timely fashion
  • Ability to travel throughout the State of Idaho       

The Judicial Branch reserves the right to consider an equivalent combination of education, training, and/or experience in determining whether an applicant is capable of performing the assigned duties and fulfilling the assigned responsibilities in this position.

Application Instructions:

If interested in being considered for this position, please click here to complete the employment application located on our website and submit it, along with your cover letter and résumé, to hr@idcourts.net or to the Idaho State Judiciary, Human Resource Office, P. O. Box 83720, Boise, ID 83720-0101. Application packets must be received by 5:00 p.m. MST, Thursday, January 25th, 2018.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.