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Emergency Medical Services Section Manager

Program Manager

Health and Welfare

Open for Recruitment: July 13, 2017 - July 27, 2017
Announcement # 09047064421
Salary Range: $25.06 - $30.07 per hour -Plus Competitive Benefits!

Location(s): Boise

The Idaho Department of Health and Welfare, Division of Public Health, Bureau of Emergency Medical Services & Preparedness is looking for an individual with well-developed interpersonal, written, and verbal communication skills to lead the Bureau's EMS Section. The ideal candidate will have a foundation of experience providing direct patient care as a licensed EMS provider (EMT through paramedic) in a variety of settings as well as a depth of knowledge about current and emerging trends in EMS systems.

This announcement will be used to fill a current vacancy in Boise only. If you have previously applied for Program Manager and wish to be considered for this vacancy, you must reapply under this announcement. Previous scores will not be used.


  • Provide clear focus and direction for the Emergency Medical Services Section
  • Provide leadership to ensure a sustainable and integrated services system
  • Facilitate the development, implementation and enforcement of EMS policy
  • Direct staff, develop and recommend program objectives, policies and procedures and manage budgets
  • Identify, develop, implement and evaluate program partnerships, cooperative relationships, models and practices that position the program to support Bureau strategic objectives
  • Ensure program quality, integrity, and compliance with state and federal program requirements
  • Maximize use of program resources to support program quality and innovation
  • Develop and maintain both internal and external relationships, including relationships with staff, other programs and bureau operations, stakeholders, the public, customers, and providers
  • Seek opportunities for cooperation, collaboration, partnership and integration with other programs and efforts

Minimum Qualifications:

  • Competency in management and demonstrated leadership skills
  • Good knowledge of Emergency Medical Services 

Additional Qualifications: Are not required; however, having the minimum qualifications and the experience and/or education below will increase your score.

  1. Experience working as a licensed EMS provider. Typically gained by at least two years of experience providing direct patient care as a licensed Emergency Medical Technician, Advanced Emergency Medical Technician or Paramedic.
  2. Considerable knowledge of policy development. Typically gained by experience as an author or key team-member in the development of a major policy that potentially affects multiple stakeholder groups.
  3. Good knowledge of laws, rules and regulations specific to the regulation of emergency medical services personnel and agencies. Typically gained by one year of experience within the past five years where regular work responsibilities included determining or assuring compliance with laws, rules and regulations specific to emergency medical services.
  4. Knowledge of Emergency Medical Services system attributes and design for both urban and rural communities. Typically gained by at least two years of work experience in an urban EMS system AND two years of work experience in a rural EMS system. Responsibilities in both systems must have been at a level that required a good understanding of EMS system attributes and design.
  5. Good knowledge of strategic planning. Typically gained by at least one experience successfully leading the strategic planning processes of a major program or project; OR successful completion of formal strategic planning coursework and substantive participation as a key team-member in the strategic planning processes of a major program or project. 


There is an exam for this position to determine an applicant's eligibility. Click the "Preview Exam" button below to review the exam. You must receive a score of 68 to pass this exam. If at any time during the screening/testing process your responses or resume do not support the answers you provided, your name will be removed from the register.

How to Apply:

Click on any Apply Online button and follow the instructions provided to complete the Application Checklist and Exam for this position. When updating your online application information, please select Health and Welfare under "Agencies," full-time under "Job Type/Shift" and Boise under "Cities."


Preview Exam

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.