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People Making
A Difference!

State Government

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Department of Labor

317 W. Main St.
Boise, ID


If you have questions,
please contact us at:

(208) 332-3570 x2916



Click to Apply Online!
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Workforce Consultant

Department of Labor

Open for Recruitment: November 28, 2017 - December 12, 2017
Announcement # 08856082570
Salary Range: $14.07 per hour -Plus Competitive Benefits!

Location(s): Post Falls

This announcement will be used to fill the current opening in the Post Falls office only. 

New announcements will be published for specific locations as vacancies occur.  Previous applications for this position will not be considered for this vacancy.

This is the first of a two-level Workforce Consultant job series. This Workforce Consultant classification is used as a training and development position for the Workforce Consultant, Senior positon. Incumbents serve a six-month probationary period in order to learn Employment Services (ES) and Workforce Investment Opportunity Act (WIOA) practices and standards. These positions require incumbents to work effectively with individuals and families under stress, difficult circumstances and from diverse backgrounds.

If you have previously applied for Workforce Consultant and wish to be considered for the current vacancy, you must reapply under this announcement. Previous scores will not be used. This announcement may be used to fill future vacancies.

Temporary appointments serving at least one thousand forty (1,040) hours of continuous service, may be hired as an entrance probationary employee without further examination for the same classification and location as announced.

SALARY: Entry salary is $14.07 hourly plus competitive benefits. This position is used as a training position for Workforce Consultant, Senior (Starting salary for Workforce Consultant, Senior is $15.87 hourly).


  • The Workforce Consultant position provides services in employment and training programs, including employer/business and job seeker services such as recruiting, placement, retention and case management. Workforce consultants can also specialize in the following areas: Employment Services which specializes in a variety of employment-related matters and programs. This includes drafting and reviewing quality job listings, contacting employers to develop job and training opportunities, preparing and conducting job search and interview sessions for candidates,  using internal and external systems to assist customers, and and directing employers to identify job openings and secure placements.
  • WIOA case manager coordinates program referrals, assessments, and participant selections with other staff. Carries an appropriate caseload of participants from initial assessment through follow up, utilizing the case management process to determine and provide the appropriate level of service required for customers through initial assessment, on-going assessment, planning, intervention, and follow-up. Provides coaching on career opportunities and pathways. Coordinates with other One Stop system partners when appropriate. Negotiates and manages on-the-job training, classroom training, and work experience contracts. Contacts work/training sites to encourage participation and build partnerships. Explains program benefits to business, participant and community and discusses the requirements of each. Develops job/training descriptions and contracts, secures necessary signatures. Works with business and education to match participant to appropriate high demand, high paying positions and/or work/training sites. Monitors progress of contract to assure conformity with agreement on the part of each partner. Responsible for appropriate monitoring of participant enrollments, placements, obligations, expenditures and retention to ensure compliance with allocation restraints and performance goals. This will be 100% of their time.

To learn more about the Department of Labor, please visit our website at: It is our hope that the information we provide will assist you in becoming more familiar with the wide variety of services available through our network of twenty-five local offices.


  • Experience conducting in-depth fact-finding interviews and documenting findings;
  • Assessing and documenting client/customer needs;
  • Assisting emotional, difficult, or confrontational people and individuals from varying socio/economic/cultural backgrounds;
  • Interpreting and applying regulations or policies and explaining them to others;
  • Determining eligibility or qualifications for programs and services and preparing written eligibility decisions;
  • Organizing and presenting training to customers;
  • Preparing written communication;
  • Operating a personal computer with knowledge of Outlook, Word, Excel, and PowerPoint.


There is an exam for this position to determine an applicant’s eligibility. Click the “Preview Exam” button below to review the exam. You must receive a minimum rating of 70 to pass this exam. If at any time during the screening/testing process your responses or resume do not support the answers you provided, your name will be removed from the register. Notification of your test results will be available online, after the closing date, when the review process is complete. Scores are valid for 45 days, and will be used for this current recruitment only.

HOW TO APPLY:  Click on the Apply Online button to the left and follow the instructions provided to complete the Application Checklist and Exam for this position.  Copy and paste your customized resume into the field provided under the Qualifications & Exams section of the Application Checklist.

To preview the exam, click on Preview Exam below.  You will not be able to take the exam from this screen.  If you wish to take the exam, click on the Apply Online button to the left and follow the instructions provided.

When updating your online application information, you must complete/update all items in the Application Checklist to include: Personal Information, Education, Work History, Cities, Agencies, Job Type. Without this information, your name cannot be referred to the hiring agency.

When updating your online application information, please select:

Department of Labor under Agencies
Full Time under JobType/Shift
Post Falls under Cities


Preview Exam

At the discretion of the appointing authority, compensatory time off may be provided in lieu of overtime cash compensation.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.