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Business Analyst

Health and Welfare

Open for Recruitment: April 13, 2017 - April 27, 2017
Announcement # 05520011809
Salary Range: $25.00 - $29.20 per hour -Plus Competitive Benefits!

Location(s): Boise

The Division of Medicaid is excited to announce an opening for a Business Analyst to join our Project Management Office and become an integral part of a team working to meet Medicaid’s growing project needs. This position will complete business and process analysis to effect change within the Division of Medicaid. The incumbent will identify business needs, facilitate identification of solutions and confirm solutions effective for a wide variety of policy and program changes. The incumbent will be a strong team contributor and have the ability to lead and manage small projects and project teams. 

We are searching for an individual with exceptional business analysis abilities and skills including facilitation, process flow development, critical thinking skills, and requirements delivery; communication and interpersonal skills; problem solving skills; and systems-thinking competencies.

Enjoy our competitive benefits package!  We offer our employees numerous benefits, including:  excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; ten paid holidays a year; participation in one of the nation's best state retirement systems; multiple savings plans and optional 401K; life insurance, wellness programs; ongoing training opportunities and more.   

This announcement will be used to fill the current vacancy in Boise only. If you have previously applied for Business Analyst and wish to be considered for this vacancy, you must reapply under this announcement. Previous scores will not be used.

Responsibilities:

  • Research and analyze business issues, business and operational changes
  • Facilitate workgroups and business resources to define business needs, coordinate the gathering and reconciliation of detailed business requirements for system development
  • Document business process work flows across the division, in coordination with project stakeholders, data and technology support teams
  • Analyze issues, identify solutions and develop documentation to meet needs of business teams and programs
  • Support project management efforts as assigned
  • Create documentation to support business operations
  • Maintain an electronic repository for written documentation including business process flows, AS IS and TO BE documentation, Business Requirements, user guides, best practices, other as determined
  • Manage internal and external Medicaid website content and coordinate updates as needed
  • Utilize and or develop standardized tools that can be used to access needs, document process flows, and contribute to training and communications to support project goals and business change
  • Respond to requests for information

Minimum Qualifications:

  • Good knowledge of project management
  • Good knowledge of organizational/business analysis and evaluation
  • Good knowledge of process improvement methodology

Additional Qualifications: Are not required; however, having the minimum qualifications and the education and/or experience below will increase your score. 

  1. Experience developing business process flows, business requirements and process documentation. Typically gained by at least one year of work experience where business process analysis was a primary responsibility and utilized analytical and facilitation skills and software tools to develop business process flows, requirements and process documentation.
  2. Certification of Competency in Business Analysis (CCBA/CBAP) status or certification. Typically gained by meeting certification requirements from the International Institute of Business Analysis (IIBA), Project Management Institute (PMI) or other certifying body.
  3. Experience using SharePoint. Typically gained by at least six months of work experience where SharePoint development and/or content management was a primary responsibility, or completion of equivalent related college coursework or training.

Exam: 

There is an exam for this position to determine an applicant's eligibility. Click the "Preview Exam" button below to review the exam. You must receive a score of 63 to pass this exam. If at any time during the screening/testing process your responses or resume do not support the answers you provided, your name will be removed from the register.

How to Apply:

Click on any Apply Online button and follow the instructions provided to complete the Application Checklist and Exam for this position. When updating your online application information, please select Health and Welfare under "Agencies", full-time under "Job Type/Shift and Boise under “Cities.”

 

Preview Exam

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.