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People Making
A Difference!

State Government

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Boise State University

1910 University Dr.
Boise, ID


If you have questions,
please contact us at:

(208) 426-1553



Click to Apply Online!
Click Here!

Personnel Technician -(180180)

Personnel Technician

Boise State University

Open for Recruitment: February 12, 2018 - February 26, 2018
Announcement # 05159071587
Salary Range: $14.07 per hour -Plus Competitive Benefits!

Location(s): Boise

Boise State University
Payroll and Personnel Processing

Job Summary:

Responsible for reviewing and processing all types of actions for the university in order for employees to be paid.  Apply policies and procedures with each action processed. Process reports to identify inaccurate data and investigate and make necessary corrections.

Primary Responsibilities:

Processing Personnel and Payroll Actions                              

·         Process all employee actions in PeopleSoft including, separations, funding source changes, salary changes, letters of appointment and other job data and revisions
·         Process benefit and leave records in PeopleSoft
·         Analyze the output of the processes/queries and determine what action needs to be taken.  These actions can include making adjustments, problem research and resolution, contacting the department, budget office or HR to correct any issues.
·         Identifying and resolving any issues as they arise in the payroll processing and how they affect an employee’s pay is critical.
·         Receives and processes performance evaluations ratings
·         Ability to learn multiple employee data processing actions in order to work in different areas as coverage warrants.
·         Payroll adjustments including evaluation, calculation of payoff for separating employees.  Includes corrections for leave coding, overtime or time entry errors, over or under payments, and other adjustments which may involve pay line entries.
·         Provide information to employees by interpreting and explaining standard payroll principles and practices and BSU policies governing payroll.

Customer Service                                              

·         Communicate with and act as a liaison for assigned departments for all processing actions
·         HR Front Desk back-up, be prepared to fill-in when needed, including covering leave periods, daily breaks and overload situations.
·         Respond to emails and phone calls in a timely manner, meeting metrics on goals in reducing hold times and transfers
·         Proactively seek learning opportunities to build your knowledge base and independently applying program knowledge to assist individuals achieving department mission
·         Use judgement, authority and knowledge to answer more complicated requests when there is no clear procedural response


·         Maintain employee confidence and protect university operations by keeping information confidential
·         Contribute to team effort by accomplishing related results as needed.  Provide back-up to team members with purposeful and ongoing learning and improvement, including expanding your knowledge and understanding of related tasks and processes.  Engage in team meetings, discussions and apply continuous process improvement strategies

    Minimum Qualifications:
    • Providing technical assistance with the processes regarding the application of personnel policies and procedures
    • Reviewing documents for accuracy, completeness, and compliance; compiling data and information for reports
    • Composing letters and memoranda; performing arithmetic calculations involving fractions, decimals, and percentages
    • Explaining policies and procedures.

      Some knowledge of computerized record systems.

      Preferred Qualifications:

      Experience in applying policies and procedures
      Experience working in Word, Excel and PowerPoint
      Data entry and good customer service skills

      • Examination:

        You must have the minimum level of experience or education described for each question to qualify for this position. Scoring will be based on the information you provide. A minimum rating of 48 is needed to pass this examination. Notification of your test results will be available online when the review process is complete.

        To preview the examination, click on Preview Exam below. You will not be able to take the exam. If you wish to take the exam, click the Apply Online button to the left and follow the instructions provided.

        How to Apply:

        Click on the Apply Online button to the left and follow the instructions provided to complete the Application Checklist and Exam for this position.

        When updating your online application information, please select: 

        Boise State University under "Agencies";

        full-time employment under "Job Type/Shift";

        Boise under "Cities".

        Without this information, your name cannot be referred to the hiring agency.

    • Notice of Availability of Annual Security and Fire Safety Report

      The 2016 Annual Security and Fire Safety Report for Boise State University is now available online at

      o    Background Investigations – Any offer of employment at Boise State University will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. For more information, please review the University’s full Background Investigations Policy.
        Drug-Free Workplace – It is the policy of Boise State University to maintain a drug and alcohol-free workplace and campus. For more information, please review the Drug and Alcohol Free Workplace Policy.
        Boise State University is a SMOKE FREE campus. For more information, please visit the Smoke Free Campus webpage
        Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement.
        If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616.


Preview Exam

At the discretion of the appointing authority, compensatory time off may be provided in lieu of overtime cash compensation.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.