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People Making
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State Government

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Idaho State University

921 South 8th Ave Stop 8107
Pocatello, ID


If you have questions,
please contact us at:

(208) 282-2517



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Reference/Research Services

Library Assistant 3

Idaho State University

Open for Recruitment: November 13, 2017 - November 27, 2017
Announcement # 02928021935
Salary Range: $15.09 per hour -Plus Competitive Benefits!

Location(s): Pocatello

Eli M. Oboler Library

Primary Purpose:

Performs and supervises specialized and complex paraprofessional library work in the Research Services (Reference) department assisting patrons with their research needs, managing scheduling and reports, supervising student assistants, and other duties as assigned.



A.  Participates in appropriate library activities, such as serving on committees and task forces. Participates in General Staff and Research & Learning Services meetings

B.   May engage in outreach activities


A.   Provides reference service to patrons; conducts reference interviews, assesses patrons’ information needs and responds to reference questions via email, chat, telephone, and in person at all levels of complexity.  Maintains knowledge of and provides instruction regarding the use of the library’s catalog, print and electronic indexes, and other reference resources.  Conducts and instructs others to conduct research using print, online, and microform resources.   
B.   Assists with the creation and ongoing maintenance of departmental research guides and tutorials, online and in print.
C.   Participates in regular Research Services staff training sessions, both as a trainer and trainee.
D.   Participates actively in regular Research Services staff meetings.
E.   Hires, trains, supervises, and evaluates student assistant(s) in the Research Services Department.
F.    Engages in collection development activities pertaining to reference resources.
G.   May participate in a variety of outreach and public relations activities such as contributing to library publicity and publications and  creating exhibits and displays.
H.   Performs tasks in support of the DESC (Digital Evaluation and Selection) Committee such as comparing and analyzing title lists, and conducting cost comparisons, involving the use of Microsoft Excel, Access, etc.
I.      May conduct library instruction sessions.
J.     May have collection development duties.
K.   Performs other responsibilities and duties as assigned by supervisor, AUL for Research & Learning Services, and the Library Dean.


·         Experience in at least two of the following areas: bibliographic search strategies; library classification schemes and descriptive cataloging standards; a variety of bibliographic sources and reference tools used in cataloging and acquisitions; library organization, services, technical service practices and terminology; or library automation.
·         Experience: coordinating, planning, and organizing library activities; using computer applications software; training or instructing others in library practices and procedures; compiling and analyzing information, and writing reports or procedures in a library work setting.


·         Excellent customer service skills
·         Excellent communication skills
·         Excellent attention to detail
·         Supervisory experience
·         Experience using specialized library resources, such as EBSCOhost databases
·         Experience using Microsoft Office Suite including Excel, Access, and Word
·         Experience working with the public, including young adults and professionals
·         Ability to work well with others as a team member; ability to work independently
·         Experience working in an academic library 
·         4-year college degree 
·         Good knowledge of library reference sources and finding aids 
·         Experience conducting reference interviews to determine information needs; explaining library services
·         Experience using Google Applications or other cloud-based resources
·         Lively interest in life-long learning.


    How to apply:  Click on the Apply Online button to the left and follow the instructions provided to complete the Application Checklist and Exam for this position. Respond to the examination questions based on your training and experience directly related to this position.  To view the examination, click on 'View Qualification Statement/Exam' at the bottom of this page.  Scoring will be based on your responses. Applicants must receive a minimum rating of 70 to pass this examination. You will receive notification of your test results. PLEASE NOTE: If your application is incomplete, or does not clearly show the experience and/or training required, your application may NOT be accepted.

    Idaho State University's Jeanne Clery report, federally required reporting, provides crime, arrest and fire statistics for the previous three years that occurred on campus, in certain off-campus buildings owned or controlled by Idaho State University; and on public property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies about alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, personal practices, disciplinary procedures, fire safety and other matters. This report can be accessed on the following website:
    ISU Clery Report


Preview Exam

At the discretion of the appointing authority, compensatory time off may be provided in lieu of overtime cash compensation.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.