Department: Public Safety
Respond to multiple-line/multimedia calls from the public and internal/external entities for service information and for emergency medical, specialized team, hazardous materials, and fire. Assesses call criticality, resource needs and availability, and initiate contact with response entities.
Track officers by location, status, and activity type; acquire and provide officers with data; and relay and disseminate information.
Make experience-based determinations regarding additional officer/resource needs; coordinate, track, and document high-risk operations; execute and coordinate emergency plans; manage communications and incident coordination for multiple agencies; determine need for additional communications center staffing during emergency or crisis operations and initiate manpower requests; and initiate calls to outside agencies for information or service needs.
Provide the incoming shift with a detailed status briefing; participate in After Incident Reviews; ensure new team members manage duties and operations, and providing one-on-one training when necessary.
Maintain and manage a variety of paper and electronic call, response, incident, and report data; assess systems and make recommendations to management staff for hardware, software, or procedural modifications; document chronology of all regional events; participate in the development and maintenance of operational plans and contact resource listings; access data record sources; research, compile, enter and communicate a wide variety of information; and provide data entry services.
Monitor multi-line telephone, base radio, police scanner, campus duress telephone line, CCTV, and security keyless access system, blue light telephones, intrusion and fire alarms
Serve as primary point of contact for a variety of individual, campus, agency, and media requests; provide emergency, medical and public service information; and serve as intake for complaints. Respond orally and in writing to media inquiries, requests for emergency services, and coordinate requests for official reports and data.
- Some knowledge of security procedures including key and crowd control.
- Experience: following oral and written instructions, policies, and procedures; writing narrative reports.
Skill in typing 40 net words per minute or its equivalent on data entry devices
At least 2 years previous dispatch experience
Experience with the Spillman computer system
Training and Experience. Respond to the examination questions based on your training and experience directly related to this position. Scoring will be based on your responses. Applicants must receive a minimum rating of 75 to pass this examination. Exam results will be available online when the review process is complete. If at any time during the screening process your responses or resume do not support the answers you provided; your name will be removed from the register.
To preview the exam, click on Preview Exam below. You will not be able to take the exam from this screen. If you wish to take the exam click on the Apply Online button to the left and follow the instructions provided.
HOW TO APPLY:
Click on the Apply Online button to the left and follow the instructions provided to complete the Application Checklist and Exam for this position. If you are unable to use the Apply Online process, you must respond to the exam questions on this announcement and complete a State of Idaho Application. For a paper application, click on Forms at the top of the screen.
When updating your online application information, you must complete all items in the Application Checklist. (This includes: Personal Information, Education, Work History, Cities, Agencies and Job type.)
- Idaho State University under "Agencies"
- Full-time employment under "Job Type/Shift"
- Pocatello under "Cities"
Without this information your name cannot be referred to the hiring agency.
Thank you for your interest in employment with Idaho State University!
ISU PUBLIC SAFETY JEANNE CLERY ANNUAL SECURITY AND FIRE SAFETY REPORT
Idaho State University's Jeanne Clery report, federally required reporting, provides crime, arrest and fire statistics for the previous three years that occurred on campus, in certain off-campus buildings owned or controlled by Idaho State University; and on public property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies about alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, personal practices, disciplinary procedures, fire safety and other matters. This report can be accessed on the following website: ISU Clery Report