Boise State University
1910 University Dr.
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Open for Recruitment: February 28, 2017 - April 1, 2017
Announcement # 01930043428
$10.00 per hour
-Plus Competitive Benefits!
Boise State University
Transportation & Parking Services
This position will work on a rotating schedule Monday through Friday in 8-hour shifts between the hours of 7am and 10 pm.
Individuals in these positions will be lifting and carrying objects up to 20 pounds; standing, sitting or walking up to eight hours per day; working outdoors in all weather conditions; visually observing activities in assigned areas; and communicating using a two-way radio.
- Provides public service by explaining parking policies and answering questions from students, staff and public;
- Provides general campus and directional information, and alternate parking options;
- Handles irate/angry customers and resolves initial complaints;
- Provides security/safety functions for campus by observing surroundings and situations and reporting hazardous conditions, suspicious persons or incidents, traffic accidents, and other activities to proper officials or immediate supervisor.
Parking and Traffic Activities:
- Opens and closes parking booths
- Issues parking permits
- Calculates and collects/accepts parking fees, makes change, processes credit card charges, and issues receipts, at close of business issues citations/payment envelopes
- Patrols campus lots and garages and enforces parking regulations
- Assesses and determines bicycle parking needs throughout campus by observing all relevant bicycle parking areas
- Verifies parking permits, ownership, and registration of vehicles
- Issues tickets and warnings to violators
- Operates a computerized ticketing system
- Controls access to parking lots
- Operates a two-way portable radio
- Assists in vehicle towing or impoundment
- Maintains daily records and prepares work activity reports
- May assist in office support functions such as preparing correspondence and billing statements, filing, or researching outstanding tickets
- Assists maintenance staff in all aspects of parking lot and equipment maintenance: installing/removing meters, signs, and sign poles using hand and power tools; digging post holes and pouring concrete; striping and painting lots; setting concrete bumper blocks
- Collects money from parking meters
- Inventories parking spaces, signs, poles and miscellaneous equipment
- Reports maintenance needs
- Sweeps parking lots
- Proactively plan and execute special event operations plans.
- Correctly implement traffic control patterns and assist with event parking.
- Ensure the proper placement and pick up of equipment and other inventory.
The ideal candidate will have extensive experience providing good customer service with the ability to provide guidance and clarification when explaining parking policies and addressing complaints from customers.
- Experience providing public service in a work setting;
- Experience dealing with difficult customers;
- Ability to interpret and apply rules and regulations;
- Willingness to: stand and walk continuously throughout an eight hour shift; bend, stoop, lift and carry items weighting up to 20 pounds; work outdoors in all weather conditions; visually observe activities in an assigned area; use a two-way radio to communicate information.
Rating of training and experience
Respond to the examination questions based on your training and experience directly related to this position. Scoring will be based on your responses. Applicants must receive a minimum rating of 54 to pass this examination. Exam results will be available online when the review process is complete.
To preview the examination, click on Preview Exam below. You will not be able to take the exam from this screen. If you wish to take the exam you click on the Apply Online button to the left and follow the instructions provided.
Click on the Apply Online button to the left and follow the instructions provided to complete the Application Checklist and Exam for this position.
When updating your online application information, please select: Boise State University under "Agencies"; full-time employment under "Job Type/Shift"; and Boise under "Cities". Without this information, your name cannot be referred to the hiring agency.
Jeanne Clery Statement
Notice of Availability of Annual Security and Fire Safety Report
The Boise State University 2016 Annual Security and Fire Safety Report is provided to students, faculty, staff, and the public as part of the University’s commitment to safety and security on campus, and in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act. Copies of the report may also be requested in person through the Department of Public Safety at 2245 University Drive, Boise, Idaho 83706, by calling (208) 426-6911, or sending an email to firstname.lastname@example.org
The 2016 Annual Security and Fire Safety Report for Boise State University is now available online at https://security.boisestate.edu/wp-content/blogs.dir/1/files/2010/09/2016-Annual-Security-and-Fire-Safety-Report.pdf
The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State’s separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State’s campuses. It also includes the 2016 Annual Fire Safety Report for the Boise State main campus that provides fire safety information and fire statistics for the previous three years for on-campus student housing. Also included in the report are Boise State’s institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others.
Background Investigations – Any offer of employment at Boise State University will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. For more information, please review the University’s full Background Investigations Policy.
At the discretion of the appointing authority, compensatory time off
may be provided in lieu of overtime cash compensation.
Hiring is done without regard to race,
color, religion, national origin, sex, age or disability. In addition,
preference may be given to veterans who qualify under state and federal laws and
regulations. If you need special accommodations to satisfy testing requirements,
please contact the Division of Human Resources.