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People Making
A Difference!

State Government

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Division of
Human Resources

PO Box 83720
Boise ID  83720-0066


If you have questions,
please contact us at:

(208) 334-2263

Toll Free:



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Office Specialist 2

Public Utilities Commission

Open for Recruitment: April 18, 2017 - May 8, 2017
Announcement # 01239061984
Salary Range: $11.00 - $14.51 per hour -Plus Competitive Benefits!

Location(s): Boise

This announcement will be used to fill the current opening at the Idaho Public Utilities Commission in Boise only. If you have previously applied for Office Specialist 2 and would like to be considered for the current opening, you must reapply under this announcement.

Principal Responsibilities:

  • Producing documents, letters, and reports using word processing software and equipment.
  • Creating, reviewing, and processing documents and records.
  • Identifying and correcting errors and omissions on documents received from staff, departments, public and other stakeholders.
  • Creating and maintaining records and a complex filing system.
  • Maintaining records and complex filing system.
  • Scanning documents and data entry into document management system(s).
  • Ensuring accuracy and compliance with rules, regulations, and/or policies, identifying and correcting errors.
  • Providing information, and explaining department policies, services, and procedures to others.
  • Greeting or screening visitors and callers.
  • Provide administrative support and back up to the Commission Secretary.

Minimum Qualifications:

  • Good knowledge of rules of effective business English usage, spelling, punctuation, and grammar.
  • Experience using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving.
  • Experience reviewing documents for compliance with established procedures.
  • Experience using a computer to enter and retrieve information.
  • Experience answering a business telephone using knowledge of business telephone procedures and etiquette.

The ideal candidate will have:

  • Experience with word processing software including FoxPro, Word 2013, Adobe Acrobat, Outlook and Capture Perfect 3.1.
  • Electronic records and database management experience.
  • Experience printing professional reports for mass distribution.
  • Experience working in an Administrative or Legal office support handling a variety of technical information and case records.
  • Ability to communicate or interpreting complex information, and apply independent problem solving.
  • Successful track record of managing multiple projects with competing deadlines.


Part 1 - Minimum Qualifications (Pass/Fail). Part 2 - Multiple-Choice Written Exam (100%). If you meet the minimum qualifications as shown in Part 1, you will receive a Pass score and can then take Part 2 (the online written examination). You must receive a Pass on Part 1 and a minimum score of 60 on Part 2 in order to be put on the register for these positions. Both Part 1 and Part 2 must be completed by the closing date of this announcement.  Notification of your test results will be available online once you have completed each part of the exam.

To preview the minimum qualifications screening exam (Part 1), click on the "Preview Exam" link below (you will not be able to answer the questions from this screen). If you wish to proceed, click on any Apply Online button and follow the instructions provided.

The multiple-choice written examination (Part 2) for this position can only be taken once every three months. Once you apply and take the exam, you can reapply when your score expires. At that time you will need to retake the written exam.

Please do not attempt to take the exam using a phone or tablet, as those devices are not currently supported.

This is a timed exam.  You will have 60 minutes to complete this exam.  It is recommended that you do not start this exam if there is a chance you will be interrupted.  Once you hit the start exam button, your time will continue to count down until your 60 minutes is up.   If you do not complete the exam within the 60 minutes, you will have to wait until your three months is up before you can take the exam again.

View Sample Written Exam Questions

How to Apply:

Click on any Apply Online button and follow the instructions provided to complete the Application Checklist, the minimum qualifications screening exam (Part 1), and the online multiple-choice written exam (Part 2) for this position.

When completing your online application information, please select:

  • Public Utilities Commission under "Agencies"
  • Full-time under "Job Type/Shift"
  • Boise under "Cities"
When updating your online application information, complete/update all items in the Application Checklist. (This includes: Personal Information, Education, Work History, Cities, Agencies and Job type.) Without this information your name cannot be referred to the hiring Agency.

Thank you for your interest in employment with
The Public Utilities Commission.


Preview Exam

At the discretion of the appointing authority, compensatory time off may be provided in lieu of overtime cash compensation.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.