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People Making
A Difference!

Idaho
State Government

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Department of Fish and Game

PO Box 25
Boise, ID
83707

WEBSITE:
idfg.idaho.gov/

If you have questions,
please contact us at:

(208) 334-3773

 

EMAIL:
idfgjob@idfg.idaho.gov

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Click Here!

Office Specialist 2

Department of Fish and Game

Open for Recruitment: October 12, 2017 - November 2, 2017
Announcement # 01239004205
Salary Range: $11.21+ per hour DOE -Plus Competitive Benefits!

Location(s): Salmon

The Department of Fish and Game is seeking a dynamic, customer focused Office Specialist 2 to join our Salmon Regional front office. Under the direct supervision of the region's Office Service Supervisor, the incumbent for this position will be tasked with the responsibility of providing daily front-line customer service.  

Please Note: This announcement will be used to fill the current opening at the Department of Fish and Game in Salmon only. If you previously applied for Office Specialist 2 and are interested in this current opening, you will need to apply to this announcement.

Responsibilities:

  • Provide front-line customer service and multi-tasking functions that may include: greeting or screening visitors and callers, answering regulation, map, and unit questions; sell hunting and fishing licenses, tags, and permits; provide hunter education assistance; suggest information about other options and services; distribute booklets, brochures, maps, and other informational material; assist customers with issues such as road kills, injured or orphaned animals, depredation problems, live traps, and pest advice; must be willing to handle live and harvested wildlife; other duties as assigned. 
  • Compose documents, letters, and reports using word processing software and equipment.
  • Data entry of invoices for payment
  • Ensure accuracy and compliance with rules, regulations, and/or policies; identifying and correcting errors.
  • Provide information, and explain department policies, services, and procedures to others.
  • Receive payments by cash, check or debit card.
  • Assists with reconciling sales reports/deposits.
  • Assists with posting hunter/archery/wolf trapper education classes for registration and the preparation of class materials.
  • Create and maintain spreadsheets for specialty applications and permits, as well as filing systems for permits.
Minimum Qualifications:
  • Good knowledge of rules of effective business English usage, spelling, punctuation, and grammar.
  • Experience using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving.
  • Experience reviewing documents for compliance with established procedures.
  • Experience using a computer to enter and retrieve information.
  • Experience answering a business telephone using knowledge of business telephone procedures and etiquette.

The ideal candidate will have a strong interest in serving the mission of the Department of Fish and Game, and will have knowledge and an appreciation for hunting, fishing and trapping activities. Additional consideration may be given at the time of interview to candidates who have some knowledge or experience in hunting, fishing and trapping. Please describe your knowledge or experience within the resume section of your application.

Examination:

Part 1 - Minimum Qualifications (Pass/Fail). Part 2 - Multiple-Choice Written Exam (100%). If you meet the minimum qualifications as shown in Part 1, you will receive a Pass score and can then take Part 2 (the online written examination). You must receive a Pass on Part 1 and a minimum score of 60 on Part 2 in order to be put on the register for these positions. Both Part 1 and Part 2 must be completed by the closing date of this announcement.  Notification of your test results will be available online once you have completed each part of the exam.

To preview the minimum qualifications screening exam (Part 1), click on the "Preview Exam" link below (you will not be able to answer the questions from this screen). If you wish to proceed, click on any Apply Online button and follow the instructions provided.

The multiple-choice written examination (Part 2) for this position can only be taken once every three months. Once you apply and take the exam, you can reapply when your score expires. At that time you will need to retake the written examination.

This is a timed exam.  You will have 60 minutes to complete this exam.  It is recommended that you do not start this exam if there is a chance you will be interrupted.  Once you hit the start exam button, your time will continue to count down until your 60 minutes is up.   If you do not complete the exam within the 60 minutes, you will have to wait until your three months is up before you can take the exam again.

View Sample Written Exam Questions

How to Apply:

Click on any Apply Online button and follow the instructions provided to complete the Application Checklist, the minimum qualifications screening exam (Part 1), and the online multiple-choice written exam (Part 2) for this position.

When completing your online application information, please select:

  • Department of Fish and Game under "Agencies"
  • Full-time under "Job Type/Shift"
  • Salmon under "Cities"
When completing or updating your online application information, please complete all items in the Application Checklist (this includes: Personal Information, Education, Work History, Cities, Agencies, and Job type.) Without this information the hiring agency may not be able to contact you for an interview.

Hiring Lists:

If your name has been certified to a hiring list for possible consideration, you will see it listed under the Hiring Lists section of your online application. Supervisors review application materials prior to scheduling interviews. Those applicants who will be offered an interview may receive a phone call, letter or email to schedule a time.  Having your name certified to a hiring list is not a guarantee that you will be contacted for an interview, it simply means you are one of the candidates being considered.

Thank you for your applying with Department of Fish and Game!

 

Preview Exam

OVERTIME NOTICE:
Some jobs may entail working overtime. It is the Department's policy to provide compensatory time off instead of cash for any overtime worked.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.