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State Government

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Division of
Human Resources

PO Box 83720
Boise, ID  83720-0066


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please contact us at:

(208) 334-2263

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Financial Aid Technical Records Specialist 1

Technical Records Specialist 1

Eastern Idaho Technical College

Open for Recruitment: March 9, 2018 - March 26, 2018
Announcement # 01104027908
Salary Range: $12.05 - $14.25 per hour -Plus Competitive Benefits!

Location(s): Idaho Falls

Eastern Idaho Technical College has an opening
located in the Financial Aid Office

If you are interested in the current opening, you must apply to this announcement.  Other past or current applications for Technical Records Specialist 1 will not be considered.

General Statement of Function:

Incumbent will assist in the administration of federal and campus-based student financial aid programs.

Example Responsibilities:

Incumbents gather information, make decisions, resolve problems, and respond to inquiries. They utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. Incumbents conduct involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information. Incumbents perform specialized support work that involves an extensive in-depth knowledge of the program.

Incumbents generally review, evaluate, approve, and process records and/or documents; determine acceptability or conformance to eligibility requirements according to rules, regulations, statutes, and program policies and procedures; explain requirements, processes, and procedures to customers; manipulate and update manual and/or computerized records systems; and develop reports.

Financial Aid initial point of contact.  Receives all Financial Aid documents, scans, and enters into student database.  Manages electronic Financial Aid files.  Monitors and responds to financial aid email.  Answers and routes financial aid telephone calls.  Other related duties as assigned. 

Minimum Qualifications:


  • Monitoring a records system to identify and correct errors
  • Researching a variety of sources to resolve problems
  • Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments
  • Entering and retrieving data using a computerized records system

Additional Desired Qualifications:

  • Bachelor’s degree in education or related field
  • At least one year of experience in Federal Financial Aid at a post-secondary institution
  • Knowledge of the workings of various Government regulations
  • Experience using the Colleague database or another student database
  • Experience with federal financial aid regulations


Part 1 - Minimum Qualifications (Pass/Fail). Part 2 - Multiple-Choice Written Exam (100%). If you meet the minimum qualifications as shown in Part 1, you will receive a Pass score and can then take Part 2 (the online written examination). You must receive a Pass on Part 1 and a minimum score of 60 on Part 2 in order to be put on the register for these positions. Both Part 1 and Part 2 must be completed by the closing date of this announcement.  Notification of your test results will be available online once you have completed each part of the exam.

To preview the minimum qualifications screening exam (Part 1), click on the "Preview Exam" link below (you will not be able to answer the questions from this screen). If you wish to proceed, click on any Apply Online button and follow the instructions provided.

The multiple-choice written examination (Part 2) for this position can only be taken once every three months. Once you apply and take the exam, you can reapply when your score expires. At that time you will need to retake the written examination.

Please do not attempt to take the exam using a phone or tablet, as those devices are not currently supported.

This is a timed exam.  You will have 60 minutes to complete this exam.  It is recommended that you do not start this exam if there is a chance you will be interrupted.  Once you hit the start exam button, your time will continue to count down until your 60 minutes is up.   If you do not complete the exam within the 60 minutes, you will have to wait until your three months is up before you can take the exam again.

View Sample Written Exam Questions

How to Apply:

Click on any Apply Online button and follow the instructions provided to complete the Application Checklist, the minimum qualifications screening exam (Part 1), and the online multiple-choice written exam (Part 2) for this position.

When completing your online application information, please select:

  • Eastern Idaho Technical College under "Agencies"
  • Full-time under "Job Type/Shift"
  • Idaho Falls under "Cities"

When updating your online application information, complete/update all items in the Application Checklist. (This includes: Personal Information, Education, Work History, Cities, Agencies and Job type.) Without this information your name cannot be referred to the hiring Agency.


Preview Exam

At the discretion of the appointing authority, compensatory time off may be provided in lieu of overtime cash compensation.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.