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People Making
A Difference!

Idaho
State Government


Click to Apply Online!
Click Here!


Division of
Human Resources


PO Box 83720
Boise, ID  83720-0066


WEBSITE:

www.dhr.idaho.gov/ 


If you have questions,
please contact us at:

(208) 334-2263


Toll Free:

1-800-554-5627


EMAIL:

idhr@dhr.idaho.gov


Click to Apply Online!
Click Here!

Technical Records Specialist 1

Department of Insurance

Open for Recruitment: November 14, 2017 - November 28, 2017
Announcement # 01104021488
Salary Range: $13.11 - $13.77 per hour -Plus Competitive Benefits!

Location(s): Boise

Idaho’s Department of Insurance is looking for a Technical Records Specialist 1 to join its team of professionals! This unique position has shared responsibilities in both the Fiscal and Analysis sections.

If you are interested in the current opening, you must apply to this announcement.  Other past or current applications for Technical Records Specialist 1 will not be considered.

Responsibilities of the Position:

  • Gather information, make decisions, resolve problems, and respond to inquiries
  • Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments
  • Conduct involved searches, which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information
  • Perform specialized support work that involves an extensive in-depth knowledge of the program
  • Review, evaluate, approve, and process records and/or documents
  • Determine acceptability or conformance to eligibility requirements according to rules, regulations, statutes, and program policies and procedures
  • Explain requirements, processes, and procedures to customers
  • Manipulate and update manual and/or computerized records systems and develop reports 

Minimum Qualifications:

Experience:

  • Monitoring a records system to identify and correct errors
  • Researching a variety of sources to resolve problems
  • Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments
  • Entering and retrieving data using a computerized records system

Examination:

Part 1 - Minimum Qualifications (Pass/Fail). Part 2 - Multiple-Choice Written Exam (100%). If you meet the minimum qualifications as shown in Part 1, you will receive a Pass score and can then take Part 2 (the online written examination). You must receive a Pass on Part 1 and a minimum score of 60 on Part 2 in order to be put on the register for these positions. Both Part 1 and Part 2 must be completed by the closing date of this announcement.  Notification of your test results will be available online once you have completed each part of the exam.

To preview the minimum qualifications screening exam (Part 1), click on the "Preview Exam" link below (you will not be able to answer the questions from this screen). If you wish to proceed, click on any Apply Online button and follow the instructions provided.

The multiple-choice written examination (Part 2) for this position can only be taken once every three months. Once you apply and take the exam, you can reapply when your score expires. At that time you will need to retake the written examination.

Please do not attempt to take the exam using a phone or tablet, as those devices are not currently supported.

This is a timed exam.  You will have 60 minutes to complete this exam.  It is recommended that you do not start this exam if there is a chance you will be interrupted.  Once you hit the start exam button, your time will continue to count down until your 60 minutes is up.   If you do not complete the exam within the 60 minutes, you will have to wait until your three months is up before you can take the exam again.

View Sample Written Exam Questions

How to Apply: 

Click on any Apply Online button and follow the instructions provided to complete the Application Checklist, the minimum qualifications screening exam (Part 1), and the online multiple-choice written exam (Part 2) for this position.

When completing your online application information, please select:

  • Department of Insurance under "Agencies"
  • Full-time under "Job Type/Shift"
  • Boise under "Cities"

When updating your online application information, complete/update all items in the Application Checklist. (This includes: Personal Information, Education, Work History, Cities, Agencies and Job type.) Without this information your name cannot be referred to the hiring Agency.

Thank you for your interest in employment with Idaho’s Department of Insurance!

 

Preview Exam

OVERTIME NOTICE:
At the discretion of the appointing authority, compensatory time off may be provided in lieu of overtime cash compensation.

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources.