Administrative Assistant 1

To perform a wide variety of secretarial support functions; apply detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information, preparing reports and providing liaison between management, other organizational units, and external customers; perform related work.

At this level incumbents operate independently and apply detailed organizational or program knowledge. Incumbents have more authority and can make decisions for routine administrative secretarial and clerical activities. This classification is distinguished from the Office Specialist 2 by the overall complexity, difficulty and independence required of the position. Guidelines and precedents to follow are less detailed and explicit than the Office Specialist 2.

These positions perform a wide variety of secretarial functions. Incumbents are delegated the authority to coordinate non-routine secretarial and clerical activities.

Incumbents compose letters, correspondence, and memos requiring independent judgment as to content; compile and analyze information from a variety of sources to prepare reports. They utilize word processing equipment and/or computers to create, process, and maintain a variety of documents and administrative records containing technical information and difficult formats. Incumbents schedule and coordinate arrangements for meetings and conferences.

Incumbents act as a liaison between their organizational unit and external customers. Incumbents must be knowledgeable of multiple procedures and program requirements to respond to inquiries, explain department services, policies, procedures, and rationale for decisions to customers.

Incumbents may: perform legal secretarial support functions and apply knowledge of the legal system to prepare and process legal documents; have responsibility for financial record keeping including monitoring budgets, preparing financial transactions; supervise support staff or have leadwork responsibilities.

Good knowledge of: office support functions including word processing, filing, composing a variety of business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects.

Some positions may require:

Knowledge of: the organization, structure and ethics of the electronic or print news media; marketing sales strategies/fundraising/volunteer recruitment; Idaho's educational system;

Some knowledge of: supervisory practices; bookkeeping; navision financial software; state and local government organization structure, functions, and decision-making processes.

Good knowledge of: legal terminology, procedures, and legal ethics; medical terminology and medical documents; 

Experience:  taking minutes; using spreadsheet software; intermediate word processing skills; transcribing; using data base software; using the state of Idaho STARS system; using desktop publishing and related software; collecting and organizing data and managing a data base; selling products or services; International trade; Microsoft Word (advanced level); Microsoft Excel (intermediate and advanced level); Microsoft Access (intermediate and advanced level);  interpreting, applying, and explaining complex information; performing lease/contract account management activities. 

Ability to:  keyboard/type at the rate of 50 words per minute; keyboard/type at the rate of 60 words per minute.

Willingness to work in a correctional facility.

Fluency in one or more of the following: speaking, writing, reading both Spanish and English.

ISP Drug Policy.

Bachelor's degree with experience in teaching, training, counseling, or testing.